Dear Valued Customers,

I hope you and your loved ones are staying safe during this unprecedented time. Like you, we are constantly monitoring the developments of Coronavirus (COVID-19) as each day passes. Keeping up with our company philosophy, we are taking every measure possible to continue to support our consumers while also ensuring the safety of our workers.

Though our stores will remain closed for the time being, you are still able to make purchases online! We ask in advance that you remain patient while we fulfill your orders; in trying to maintain the public health of our community and keeping in line with pandemic regulations, we have significantly cut back the number of workers at our warehouse, and shipping delays are expected to range 1-2 weeks. Restocks of your favorite products are also taking longer to process at this time.

To make up for the delay, we’re offering 20% off every purchase with the code STAYHOMEINSUBURBIA. We’ve covered all your quarantine essentials! Now is the perfect opportunity to snag a pair of our best-selling Cloud Sweatpants, which make you feel like you never left your bed no matter what room you’re in. While you’re at it, add to cart our new turbo-boost mascara and high-coverage concealer so you look put together during all your virtual meetings. Plus, our new line of naturally-dyed tapestries (perfect for sprucing up the background of your at-home office and sure to make all your colleagues jealous) offers a broad range of colors that’s sure to please every member of the family!

Here at Suburban Outfitters, we are committed to giving back to our community. That’s why 50% of all proceeds will be donated to those risking their lives on the front lines to save others. Your purchases will contribute to a number of relief funds to those who are struggling most. We currently are doing the best we can to provide ventilators for hospitals in need, and supply medical workers with masks and other personal protective equipment. In addition, we are determined to help those who are struggling with limited access to proper meals with the closing of schools and public offices. Another portion of our proceeds are going to Feeding America, an organization striving to help food banks respond effectively to COVID-19. On our home page, you can find links to other nonprofits that are taking donations to fuel their efforts to combat this virus and provide aid to those most affected.

Please know that as isolated as we are right now, your favorite online retailer is here to spread some love and stay connected with our customers. We will get through this, together. From our family to yours, please stay safe, stay healthy, and happy shopping!

Kiernan Esso

CEO, Suburban Outfitters