30 April 2020

Dear Valued GameStart Customers,

We hope that this email finds you and your loved ones safe and well. We at GameStart know just how difficult this time has been, and it is our top priority to keep all our customers safe. Due to the social distancing measures being put in place to stop the spread of COVID-19, we want to assure you that we will continue to meet your gaming and home entertainment needs. Now more than ever, we know that games are an important way to pass the time in quarantine from the comfort of your own home.

Our operational hours have been reduced, and we ask customers who come to our stores to wait outside in their cars where we’ll deliver your purchases right to you. We also want to remind all our customers that you can visit GameStart.com or the GameStart mobile app. Here you can order purchases online and have them delivered to your homes. It is our utmost concern to keep our customers safe and healthy during this time while still making sure you can play the new releases including Animal Crossing New Horizons and the Final Fantasy VII Remake.

We thank you for being a valued customer and for your part in keeping our community safe and healthy in these times. Game on!

Sincerely,

John Hendricks

Chief Executive Officer, GameStart